FAQs

FAQs – Glowrify (Frequently Asked Questions)
Aapke common questions ke simple, clear aur helpful answers — taake aapka shopping experience bilkul smooth ho!

1. Glowrify kya hai?

Glowrify ek premium skincare store hai jahan aapko authentic, high-quality aur skin-friendly products milte hain. Hum aapki skin ko healthy glow dene ka aim rakhte hain.

2. Kya Glowrify ke products 100% original hote hain?

Ji haan! Hum sirf authentic & genuine products provide karte hain. Fake products ka risk zero hai.

3. Delivery charges kitne hain?

Glowrify par FREE SHIPPING available hai — bina kisi extra fee ke!

4. Delivery kitne din me hoti hai?

  • Normal delivery: 2–5 business days

  • Remote areas: 5–7 business days

5. Payment methods kaun se available hain?

Hum accept karte hain:

  • Cash on Delivery (COD)

  • Bank Transfer

  • Easypaisa / JazzCash

6. Kya main apna order track kar sakta hoon?

Ji haan! Aap "Track Your Order" page par ja kar apna Order ID enter kar ke status check kar sakte hain.

7. Glowrify ki refund policy kya hai?

Agar aap apni purchase se satisfied nahi hain, to aap 6 days ke andar refund request kar sakte hain — bas product unused, unopened aur original packaging me hona chahiye.

8. Damaged ya wrong product milay to kya karein?

Aisi situation me aap:

  • Unboxing video

  • Product pictures

  • Order details
    send kar dein.
    Hum exchange ya refund process kar denge.

9. Kya used products return ho sakte hain?

Nahi. Hygienic reasons ki wajah se opened ya used skincare items refundable nahi hote.

10. Kya meri personal information safe hai?

Bilkul! Glowrify aapki privacy aur data security ko top priority deta hai. Hamari Privacy Policy data protection ensure karti hai.